Email. This phone number is New York Department of Labor - Unemployment's Best Phone Number because 16,728 customers like you used this contact information over the last 18 months and gave us feedback. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. Sometimes you just have to talk to a live person to get answers to your questions. F: (718) 613-3658. Option 1: Obtaining General Unemployment Insurance Information: Be patient and you will get through to someone that can help you. The Telephone Claim Center is available toll-free during business hours to certify: 1-888-581-5812 for New York State residents.PLEASE NOTE: If you are receiving PUA benefits and you want to certify by phone, you should call a different number. Your state representative may be able to help you get in touch with the unemployment office. Rochester The system will ask you to choose: For general information about Unemployment Insurance, press 1. In New York, for example, the days on which people can apply for benefits are based on the first letter of their last names. In that case, you can call the NY Unemployment Phone Number: Toll Free: 1-888-581-5812 Be prepared for long wait times because lots of people are trying to do the same thing that you are. White Plains, NY 10605: P: (914) 997-1445. New York State is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. I Can't Contact Anyone at the Unemployment Office. I have completed my online filing, however it says in order to have it actually filed, you need to contact a clerk at the unemployment office. From a touch-tone phone or a phone with a pulse/tone switch (be sure the switch is set to TONE), call 1-888-581-5812. Thousands of New Yorkers have taken to social media to express their frustration and anxiety over their inability to get unemployment claims processed as they are held up by a phone call. If you’ve seen the term ‘waiting week’ on your payment history, it is a relic of … To claim weekly benefits or other claim services, press 2. New York City: Bronx, Kings, New York, Queens, Richmond: Carolyn Robinson Jackson Hom Zakiyyah Knox Chi Kan Lau Carlos Rodriguez: NYS Department of Labor Apprenticeship Training Program 9 Bond Street, 4th Floor - Rm 4570 Brooklyn, NY 11201: P: (718) 613-3603. Cannot call NY Unemployment Office to complete Filing Hey guys! See the PUA weekly certification instructions.. If you have a disability and need help to file your claim, you may allow another person to aid you. F: (914) 995-3590. 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